UK-managed IT services & technical resources since 2012

Home / Managed IT & Infrastructure / IT Systems Monitoring & Support

IT Systems Monitoring & Support

Proactive monitoring helps identify potential issues before they become business-critical problems, supported by technical resources who can investigate and respond when action is required.

Server & network monitoring

Your network needs to be secure and available 24/7

The growing risk of cyber threats is a significant issue for every organisation, and a data breach can have serious consequences.

Assigning your own staff to monitoring is often impractical and costly. SIGAM offers remote monitoring of the functionality of your network and systems, ensuring swift action in the event of any warning.

Issues can often be identified and resolved before they cause significant disruption to your business.

Our monitoring provision includes

Monitoring, maintenance and response

01

Proactive monitoring

Continuous monitoring of your servers, network and key services, with alerts acted on promptly.

02

Preventative maintenance

Regular preventative maintenance checks and updates to keep systems healthy and secure.

03

Remote support

Remote support from our quick-response team to resolve network and system issues.

04

Performance reporting

Scheduled or ad hoc reports on your system's performance, so you always know where things stand.

Infrastructure advice

Monitoring as part of well-managed infrastructure

Our IT professionals can map your existing infrastructure and advise on meeting the requirements of a growing team — whether that is systems set-up, migrating email to Microsoft 365 / Exchange Online, or strengthening your defences against cyber threats.

Monitoring sits within our wider Managed IT & Infrastructure service, and can be combined with cybersecurity and cloud services as your needs require.

Need additional IT skills or specialist technical support?

Talk to SIGAM about the skills or support you need, whether it's for a specific project, additional capacity or ongoing technical support.

Talk to us about your IT requirements

Tell us what skills, support or technical capacity you need and we'll discuss how SIGAM can help.